Personal care meets tech expertise.

That's MSPL_Demo. With our expert and friendly hands on your IT, you have one less thing to worry about...

2002

year founded

21+

years of exceptional IT support

99.5%

customer retention

99.9%

uptime
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2002
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MSPL_Demo was founded
2005
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Launched a full range of IT support services
2008
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Cyber Essentials certification
2011
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Hit a milestone of 100 clients
2015
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Awarded service provider of the year
2019
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Changing the face of IT support
2022
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Blazing the trail of excellence in IT support
01
OUR story
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A little history.

The seeds of MSPL_Demo were sown in 2002, amidst the common frustrations of the IT service industry. After spending a combined decade in a multinational MSP, our founders had a vision.

They sought to create a service that would move beyond the disappointing break-fix mentality and evolve into a trust-based relationship.

They envisaged IT support that was not just about troubleshooting issues but more about preventing them from happening in the first place. Tailored service that understood and resonated with each client's unique needs.
02
How far we've come
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We're changing the face of IT support for SMBs

Our goal has always been to resolve the chronic problem of lackluster services and to redefine how businesses experience IT support. With our mission set, we recruited a dream team of seasoned engineers and IT support experts.

The cornerstone of our services is not just issue resolution, but proactively identifying and preventing potential issues before they become a concern. We achieve this with the help of sophisticated monitoring tools, regular in-depth cybersecurity checks, and maintaining stringent IT health standards.

The result is a managed service that stands head and shoulders above the rest, reflecting our unwavering commitment to serving the best interest of our clients.

Our mission is to bridge the gap between small business needs and enterprise-grade IT solutions

Sandra Lewis
CEO, MSP_Name
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Innovation
We keep ahead by constantly adapting to the evolving IT world, making sure you get the benefits of the newest tech improvements.
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Transparency
Something we would never do is try to get rich off you by complicating issues. We are unwaveringly honest in our dealings.
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Commitment
Our business grows alongside yours. So our commitment to helping you thrive... also makes logical business sense!
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Team Work
You receive all the benefits of working with an external party, while still feeling like we are part of your team. Because we are!
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Excellence
Our commitment to excellence is reflected in the quality of our services. We strive for perfection, settling for nothing less.
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Care
Beyond IT, we are a customer care company. Your satisfaction fuels our passion and we're committed to ensuring you're always satisfied.
03
· team members

Meet our leadership team

Ardella Miller
Ardella Miller
CEO
Crawford Weimann
Crawford Weimann
Co-founder
Kaitlin Tremblay
Kaitlin Tremblay
Network Engineer
Lolita Predovic
Lolita Predovic
IT Consultant
Modesto Schimmel
Modesto Schimmel
IT Specialist
Tora Miller
Tora Miller
CFO